Top Questions, Answered.
Frequently Asked Questions
Here we cover our most asked questions.
If your question didn't make the list, please contact us.
In order to give you a better customer experience, on June 18th 2024 we switched to Shopify. If you have a gift card that was issued prior to that date, we will need your full gift card number to reactivate it. (We are so sorry for this inconvenience, there was no way around this issue and we'll be better able to better serve you in the long run).
Please send us a message with the numbers on your gift card so we may reactivate it.
If you are looking to redeem your gift card in-store, no action is necessary and we will reactivate your card at checkout.
It is very rare that we restock items as they are often discontinued by the supplier once they reach our store. From time to time, we try to restock popular items, but depending on supply, canāt always make that happen.
Contact us atĀ shopcompassrose@gmail.comĀ if there's something we can help you find!
If an item is listed as out of stock online, it is also out of stock in store (and vice versa). We have an intelligent inventory tracking system that refreshes with every purchase. Items in your online cart are unable to be held for this reason.
Unfortunately we are also unable to order individual pieces from our vendors. If we are sold out of an item then it is out of stock.
All sale and discounted items, earrings, intimates, gift cards, and adhesive bras are final sale.These items cannot be returned or exchanged.
They currently do not expire.
Measurements listed within the description of each product are specific to that item.For more information on our sizing, please view our size guide.
To be honest, coupons and sales are few and far between as we strive to bring you the best possible price the first time around. We aren't here to play pricing games.
To stay in the loop about coupon codes, discounts, and other sales, sign up for our email list, and like us onĀ FacebookĀ orĀ Instagram. We always post coupon codes or promotions in those locations first.
We work with many designers all over the country in order to bring you the latest, trendy looks at affordable prices. Many of our items are proudly made in the USA, which is noted in the itemās description.