Frequently Asked Questions

Will you be restocking this item?

We occasionally try to restock popular items, but depending on supply, can’t always make that happen. Contact us at shopcompassrose@gmail.com¬†and we will check our store for your desired item. If that item is not available, we will make a note to notify you if and when the item is restocked.

Who makes this item?

We work with designers all over the country in order to bring you the latest, trendy, runway-inspired looks at affordable prices. Many of our items are proudly made in the USA, which is noted in the item’s description.

Which items are final sale?

All sale and discounted items, earrings, intimates, gift cards, and adhesive bras are final sale. These items cannot be returned or exchanged.

How will I know when my order has shipped?

You will receive a shipping confirmation as well as tracking information via email directly from UPS or USPS once your item has shipped.

Can I cancel my order?

Once you have received your shipping confirmation, your order cannot be cancelled. You may return or exchange the order by following our returns and exchanges policy.

Do you carry petite or plus size apparel?

The majority of our items are sized small, medium, and large. For sizing information, please refer to our sizing chart or the measurements listed within the description of each product.

How are the garments measured?

Measurements listed within the description of each product are specific to that item. They are taken with the item laid flat and measured across the front in inches. In order to get something similar to your measurements, double ours. Most products are contemporary sizing and in general a small is equivalent to a 2/4, medium 6, large 8/10.

Do you have any coupon codes available?

To stay in the loop about coupon codes, discounts, and other sales, sign up for our email list, and like us on Facebook or Instagram. We always post coupon codes or promotions in those locations first.

How do I use my online gift card for payment?

Enter the unique code listed on your e-card in the Gift Card Code entry at cart. This will apply your balance to your order. Please do not hesitate to contact us with additional questions.